HOTSCOTCH CEILIDH BAND PRIVACY STATEMENT
Personal data and privacy statement
We process personal data relating to clients and customers, and to those who are interested in the services we provide.
We are committed to complying with our legal obligations in respect of data protection and privacy.
This statement sets out the principles we apply when processing personal data. This statement describes the types of personal data we may collect about you. This statement also describes what we do with any data we collect about you, how we will keep it secure and the legal bases on which we rely for processing your data. This statement also informs you of your rights and how you can contact us.
About HotScotch Ceilidh Band
I am a sole trader and my business name is HotScotch Ceilidh Band, providing live performance entertainment.
I am a Data Controller for the purposes of current data protection legislation and my contact details are:
Paul Chamberlain, 5 Hallcroft Neuk, Ratho, Edinburgh, EH28 8SQ. Tel – 07799 896050, info@myceilidh.co.uk
When do we collect personal data?
We will collect information about you when you make enquiries about our services, visit our website or engage with us on social media.
We only collect the personal data we need to be able to provide you with the services you have asked us to provide or tell you about.
Personal/contact information:this can include your name, contact address, email addresses, telephone numbers.
Digital information:IP addresses, and details of your interaction with our website and social media, should you engage with us through these channels.
Correspondence:information relevant to your specific enquiries.
Other:any other information you choose to provide to us.
What is our lawful basis for processing your data?
We may only process personal data where we have a lawful basis to do so.
We may collect and process your personal data to respond to enquiry about our services or to create performance contracts.
How will we use your personal data?
We may process the information we collect about you:
· to respond to any enquiries you make in this connection to give a quote for our services. We will only send marketing information to you by email if we have your consent. You have the right to withdraw your consent at any time. Please write, email or telephone us
· to send you communications required by law or which are necessary to inform you about changes to the services we provide you, for example, updates to this Privacy Statement, and any information legally required which relates to any contracts between us. These service messages will not include any promotional content and do not require prior consent when sent by email or text message. This processing is necessary for us to comply with our legal obligations.
· to administer our website, and send you survey and feedback requests to help improve our services. These messages will not include any promotional content and do not require prior consent when sent by email or text message. This processing is necessary for development of our services, which is a legitimate interest of our business. We have a legitimate interest to do so as this helps make our products or services more relevant to you. You are free to opt out of receiving these requests from us at any time by contacting us.
Who do we share your data with?
In some circumstances we may need to share your data with the following:
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Our accountants/auditors
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Accounting software company
We may also share your data with third parties, such as our IT consultants or cloud-based back-up service to support the efficient running of our business.
If this is necessary, we will provide only the information they need to perform the services we require. They will only use the data for the purposes we specify. We require third parties to maintain appropriate security to protect information from unauthorised access or processing.
In some circumstances, we may need to share your personal data with other third parties (including legal or other advisers, regulatory authorities, courts and government agencies) to enable us to enforce our legal rights, or where such disclosure may be permitted or required by law.
Unless we tell you otherwise, your data will not be processed outside the EEA.
How long will we keep your data?
We will only keep personal data for as long as is necessary to provide our services, or for as long as we reasonably need to keep the information for the lawful business purposes or to comply with a statutory or other legal requirement.
Data security
We will take appropriate technical measures to protect the personal data we transmit, store or otherwise process against accidental or unlawful destruction, loss, alteration or unauthorised disclosure or access. Our computers and mobile devices are password protected.
Your rights
You may exercise your rights by contacting us using the details in Contact, below. We aim to handle any requests within a reasonable period and, in any event, within one calendar month of the original request.
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Right to information and access
You have the right to be informed about what personal data we collect about you, why, on what lawful basis and what your rights are. This Privacy Statement is the key document we use to inform you about this.
You also have a right to request access to the information that we hold about you, and to receive a copy of this information, along with other information which is generally contained in this Privacy Statement.
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Right to rectification
You have the right to request that inaccurate personal data be rectified, or completed if it is incomplete.
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Right to erasure and restriction
You have the right to ask us to limit or cease processing or erase information we hold about you in certain circumstances. When responding to such requests, we will tell you how such restrictions or deletions may affect our ability to fulfil our contracts with you or otherwise affect your interests.
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Right to object
You have the right to object to our using your information for direct marketing. You can also ask us to stop usingyour information, where we are processing it on the basis of our legitimate interest. We will do so unless we believe we have a legitimate overriding justification to continue processing your personal data.
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Right to withdraw consent
If you have given us any specific consent to use your personal data, you have the right to withdraw it any time. If you wish to tell us that you are withdrawing your consent, please email us at info@myceilidh.co.uk
Complaints
If you are unhappy with the way we process your personal data, please contact us using the information provided below. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF; Tel: 0303 123 1113 or 01625 545 745
https://ico.org.uk/global/contact-us/
Contact
If you have any questions about this policy, or you wish to exercise any of your rights, please email us at info@myceilidh.co.uk telephone us on 07799 896050 or write to Paul Chamberlain, 5 North Platt Crescent, Ratho. EH28 8JT.
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Updates to this statement
We may change this privacy statement from time to time. We will post updates to this privacy statement on our website, and where appropriate, we may notify you by post or email. Please check our website to stay up to date.
Last updated July 2024